At Saanvi, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect two types of information:
1.1 Personal Information
When you place an order, subscribe to our newsletter, or contact us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party services)
1.2 Non-Personal Information
We may also collect non-personal data automatically when you visit our website, such as:
- Browser type and version
- IP address
- Pages you visit on our site
- Time spent on the website
- Referring website
This information helps us analyze user behavior and improve your experience on our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your orders or inquiries
- Send updates, promotions, or newsletters (with your consent)
- Improve our website and customer service
- Prevent fraud or misuse of our services
We do not sell, trade, or rent your personal information to third parties.
3. Cookies
Saanvi’s website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. These cookies help us:
- Remember your preferences
- Track usage patterns and visitor data
- Speed up your shopping process by retaining items in your cart
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
4. Third-Party Services
We may use third-party services to help us operate our website and process payments. These third parties have access to your personal information only to the extent necessary to perform their services and are required to protect your information in compliance with this Privacy Policy.
Examples of third-party services include:
- Payment processors (e.g., Razorpay, PayPal)
- Shipping providers
- Analytics tools (e.g., Google Analytics)
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment details, during transmission.
While we implement robust security measures, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but work continuously to protect your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to legal obligations.
- Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in any email we send you.
To exercise any of these rights, please contact us using the details provided below.
7. Changes to Our Privacy Policy
Saanvi reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review the policy periodically for any changes. Your continued use of our website after any changes implies acceptance of the updated policy.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Email: contact@saanvitraders.com
Phone: +91 979 759 3386